About Us

About Us

About us

Efficient Telecom was started by two Computer Science graduates working in a small business. We developed our own telephone system with the use of modern technology which was designed to be significantly more useful and convenient than the regular office system it replaced. Each feature was refined with careful business focused development and lots of testing over the course of two years, and it helped us save a lot of time and money while also allowing us provide a better service to our customers.

Solving problems

Small to medium sized businesses traditionally miss out on having telephone systems which are carefully tailored to their needs, and in most cases simple yet crucial features such as call recording are not within budget. We provide custom telephone system solutions which are specific to your business which are easy to use and with all the features you need. For example, our systems can help you keep track of customers and transactions, make it simple to call numbers directly from your computer and automatically route calls to the appropriate department.

 

Our Service Commitment

As important as it is to develop a perfect solution for you, we are also committed to providing you with the highest level of customer service. Your telephone system is crucial to your business and we are by your side to make sure that it is working for you and helping you get on with work.

Also, in contrast to many other telephony companies we strongly believe in easy to understand language with minimum jargon to ensure understanding and clarity.

Our Returns Policy

We are confident that you will love the way our software integrated telephone system works for your business. If you are not happy with your system for any reason within the first 30 days, we can arrange to have everything to be reverted to as it was previously. As simple as that, no strings attached.

* Most of our telephone system installations can be carried out in a reversible manner, and we take comprehensive notes to make sure that this is the case where possible.

 

Trustpilot

Customer Service is essential to us. We build our reputation on your satisfaction, and to show this we now have a Trustpilot account for our customers to review us and share their experience.

Please feel free to read about what others have to say by visiting our Trustpilot page, and if you are a customer of ours your review and feedback is greatly appreciated here.

 

 

  • Registered Address: 3 Evergreen Drive, Hillingdon UB10 0FB
  • Company Registration No.: 08830384
  • VAT Number: GB 195 4936 58
  • Registered in England